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You may all know that there will be some pain points in business. But, understanding the customers’ problems and providing solutions for the products and services is the key to business success. Tech businesses achieve this by upending traditional customer journeys by introducing self-service platforms that allow customers to access products whenever they need them. Pain points will lead to poor customer experiences. These stressful times irritate customers and give the wrong impression of your company. The good news is that you may strategically focus on these areas to decrease discomfort and raise the quality of your services while sparing…